Join the Best

Are you looking for a career in Logistics? Come and join the ‘Best’ Team!

Customer Services Assistant Royton Depot

Location:
Royton
Reporting To:
Team Leader(s)
Hours:
38
Job Type:
Customer Service
Department:
Customer Relations Department
Closing Date:
28th June 2021
Benefits:
Pension, 29 days Holiday pa, Healthcare Cash Plan, Personal Accident Scheme, Tesco Colleague Card

The Customer Services Team is based in the Customer Relations Department at the Royton Depot and forms an essential part of the depot by dealing with problems/queries from our customers.

If you have customer service experience and enjoy working in a fast paced call centre, then this may be the role for you.

Within these roles you will be responsible for providing high quality customer care to both internal and external customers, ensuring that calls are dealt with quickly, efficiently and to the satisfaction of the client whenever possible, dealing with and escalating issues to managers from our various departments and depots where necessary.

Duties include dealing with any type of call inbound or outbound in a polite and professional manner, informing customers of potential problems with their deliveries (late deliveries, missing products) and informing customers of any difference in delivery time changes. To escalate information to relevant departments for further investigations. You will need to input information onto the customer service database, creating and closing calls daily and carry out any associated paperwork for all tasks completed within customer services.

The ideal candidate must possess proven experience working in a call centre, have an excellent telephone manner, be patient and understanding with a polite and professional manner. Must be able to work well under pressure, be flexible and reliable and able to work as part of a team as well as on own initiative. Previous customer services experience and PC skills are desirable but not essential as full training and back up support will be given.

The working pattern will be 5 days per week on a rolling rota pattern. Monday to Sunday, with shifts between 06:00am and 20:00pm and Sunday 8.30am-17.00pm.

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Warehouse Operatives Royton Depot

Location:
Royton
Reporting To:
Warehouse Supervisor
Hours:
40
Job Type:
Warehouse Operative
Department:
Warehouse
Closing Date:
28th June 2021
Benefits:
Competitive Salary, Pension, 29 days Holiday (pro-rata) Healthcare Cash Plan, Personal Accident Scheme, Tesco Colleague Card
We are looking for Warehouse Operatives to join our team with a real can-do attitude who are passionate about delivering excellent customer service and willing to go the extra mile for our customers.

ü  Are you enthusiastic, committed and driven to achieve effective results and reach all targets?

ü  Do you take pride in your work and look at ways to improve not only your own performance but that of the team and business as a whole?

ü  Do you have previous experience working in a fast-paced warehouse?

ü  Are you flexible in working a 5-day rolling rota shift pattern where you are contracted to work weekends and Bank/Public holidays?

If you have answered yes to all the above and want to be part of the Best team, then we may have the perfect role for you.

As a warehouse operative, the role is not just about picking the right products for delivery, but ensuring our customers get the best service and all products are received in immaculate condition.

You will be responsible for

  • The accurate picking and dispatch of goods using voice technology
  • Checking quality, shelf life and ensuring packaging is robust in preparation for delivery
  • Ensuring all products are assembled and methodically stacked to the highest standard for our clients.
  • Working with all team members to ensure that corporate goals and operational KPI’s are consistently achieved and maintained
  • Compliance at all times with relevant legislation involved in Food Safety and Food Hygiene
  • Health and Safety and reporting procedures relevant to your role
  • Consistently operating a clean as you go principle
  • Full cooperation with other departments/depots to ensure maximum efficiencies are met
  • Always maintaining a professional and polite attitude
  • Playing your part in ensuring audits are passed by adhering to all process and procedures applicable to your role
  • Undertake any other duties that may from time to time prove necessary

Health and Safety is vital within this role therefore you will be expected to comply with all requirements of the Health and Safety policy and procedure including safety checks of all equipment before use and wearing Personal Protective Equipment. Safety starts with you!

You will need to

  • Give 100% to effectively achieve your targets
  • Take pride in your work and ensure minimal picking errors and damage to products
  • Be adaptable and resilient to meet the ever-changing demands of our business
  • Be able to follow instructions either verbal or written
  • Be reliable and a good timekeeper
  • You must be clean and presentable at all times

What’s in it for you?

As a colleague at Best Food Logistics we offer excellent benefits and rewards.

You will enjoy but are not limited to:

  • Salary up to £ inclusive of allowances
  • Discounted shopping in both Tesco and Booker stores
  • 29 days annual leave (including bank holidays) pro rata
  • Uniform provided
  • Deals & Discounts through Tesco including Tesco Mobile & Tesco Bank
  • Deals and Discounts through many other external businesses
  • Pension Scheme
  • Life Assurance Scheme
  • Free eye tests and subsidised eye care
  • Career development opportunities and internal development schemes
  • Subsidised canteen at Royton and Banbury sites
  • Free onsite parking

About Us

We have always aspired to be the Best and now we are.

We are so confident in our supply chain, our people and our service that we can truly live up to our name, The Best Food Logistics company. Our people are what make us the best. We take the greatest care to commit to our vision and values with each interaction and at every touch point through the supply chain. There is no magic system to what we do. We stick to our values, and everything else falls into place. We are proud of our simplicity and straightforward approach.

We love our customers! We want them to love us! We aim to do that by providing great service, every day, by providing value with vision, and performance with passion.

So if you have what it takes to be part of the Best Team, don’t delay, apply today.
To apply please forward your application to recruitment@bestfoodlogistics.com

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HR Administration Co-ordinator Banbury Depot

Reference Number:
BA/KK/090
Location:
Banbury
Reporting To:
HR Business Partner
Hours:
37.5
Job Type:
Depot & Back Office
Department:
Human Resource
Closing Date:
28th June 2021
Benefits:
Pension, 26 days Holiday pa, Healthcare Cash Plan, Tesco Colleague Clubcard
The HR Department has a centralised HR Administrative Team based in Banbury consisting of 2 HR Administrators covering the overall business administrative for 5 (6) sites with the UK.   The role of HR Admin Co-ordinator will cover all sites, reporting into the HR Business Partner also based in Banbury.

The main purpose of this role is to oversee the HR Admin team whilst supporting the overall business to provide a Human Resources Administrative service to the HR Team, Line Managers and its people.

Your main responsibilities will include, but are not limited to the following:

  • Provide front line advice to People and Managers regarding policies, procedures and benefits
  • Day-to-day co-ordinator of workloads within the Administration team
  • Act as the Super User for the HR System (Open HR), imparting knowledge to the team to ensure compliance whilst identifying opportunities for more effective utilisation of the system to enhance performance of the HR Team.
  • Production of monthly HR Metrics utilising Open HR where appropriate
  • Ensure Line Managers’ are aware of probationary period end dates and the need to hold relevant reviews with employees as required within set timescales
  • Escalate potential terminations of employment within probationary period to the HRBP ahead of meetings
  • Minute taking as and when required
  • Supporting the recruitment process from start to end
  • General administrative duties to include:  Reward & Recognition, Redundancy, Probation, Benefits

To be successful in this role, you must demonstrate:

  • GCSE level or equivalent
  • High degree of confidentiality and accuracy with the ability to communicate effectively
  • Excellent PC skills with knowledge of Microsoft Office to include:  Word, Excel and Outlook
  • Have the ability to work to deadlines, managing own workload and that of your team
  • Proven administrative experience
  • Have a proactive approach to administration tasks
  • Possess strong interpersonal skills in order to liaise with both internal and external customers
  • Able to demonstrate good time management skills
  • Have a mind-set of continuous improvement
  • Ability to work on your own initiative and as part of a team with a flexible approach

 

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National Audit Manager

Location:
Banbury
Reporting To:
Finance Director
Hours:
40 Hours Per Week
Job Type:
Management
Department:
Finance (Audit Department)
Closing Date:
18th June 2021
Benefits:
Pension, 26 days Holiday pa in addition to the bank holiday, Healthcare Cash Plan, Personal Accident Scheme, Tesco Colleague Card

JOB PURPOSE / KEY TASKS

Job Purpose:

  • The Audit Manager is responsible for producing, maintaining and carrying out an annual audit schedule and ensuring that any non-conformances for both internal and external audits are actioned in a timely manner.
  • The Audit Manager will also hold responsibility for the design and production of new business audits and provide guidance, pre-audit and post-audit support, as needed, to fulfil audits from accrediting external audit organizations (NSF/OF&G/MSC) as the business needs.
  • The Audit Manager will be responsible for producing audit reports and adhoc investigational reports for the business when required and will take sole responsibility of all such adhoc tasks, so must be able to work with no support in these areas if needed.

Key Tasks:

  • Manage the internal audit team, ensuring daily tasks, external visits and assessments are completed.
  • Organise and assist with all self-audits (internal and external) including fuel, training records, pre-BRC and pre-transport audits.
  • Ensure operational action plans are put in place and support given, as and when needed.
  • Attend and facilitate all announced third party audits (e.g. BRC, Yum, BK, Pret, Transport etc.).
  • Maintain and update an audit database, including Yum and other client specific data.
  • Ensure regular updates are provided on audit information and schedules from the NSF website and Client websites.
  • Devise and Maintain audit schedule and frequency
  • Conduct ad-hoc investigational/audit tasks as required by the business.
  • Attend any necessary meetings.

KNOWLEDGE / QUALIFICATIONS / EXPERIENCE (MINIMUM REQUIREMENTS):

Essential:

  • Internal audit certification
  • Lead auditor certification (or be working towards this)
  • Knowledge and past attendance of all audit standards (BRC, Yum, BK, Nandos, Bidfood Transport etc.)
  • Minimum of level 2 in Food Safety ( and willing to work towards level 3/4 HACCP)
  • Root Cause analysis experience/course attendance.
  • Management & Leadership qualification
  • Dedicated to the provision of excellent verbal and written communication.
  • Enthusiastic, self-motivated and experience of dealing with customers and operational management teams.
  • Microsoft Office (Outlook, Excel, Word and PowerPoint).
  • Transport legislation knowledge.
  • Attention to detail.
  • Driving licence.
  • Ability to build and conduct any internal audits without support when needed.

Desirable:

  • Food Safety Qualifications
  • Knowledge of ISO standards
  • International CPC qualification
  • A good negotiator and competent influencer

DECISION MAKING / INITIATIVE / JUDGEMENT

  • Whilst the annual audit schedule will be in place, it will be necessary to ensure that the schedule is adhered to. However, certain factors may require for the schedule to be managed/amended due to the needs of the business so flexibility and arranging meetings/adhoc tasks will be paramount to this role.

RESPONSIBILITY FOR PRODUCT / EQUIPMENT / MONEY:

  • Laptop computer
  • Mobile phone
  • Company car

RESPONSIBILITY FOR PEOPLE

Directly: 

  • Internal auditors

Indirectly:

  • None

COMMUNICATION / KEY CONTACTS

Main Liaison

Internal: Depot Managers, Ops Managers, QHSE Managers, Audit Manager, Internal Auditors, Logistics Processors and the F.D.

External: Technical Managers, Quality Managers, Audit/Fleet Managers, External Auditors.

PHYSICAL AND MENTAL DEMANDS OF THE JOB / WORKING ENVIRONMENT

  •  Working away from home will be necessary, as visits to other depots/sites will be required for audits and meetings.
  • Early starts and late finishes may also be required to ensure deadlines are met and schedules are adhered to.

ADDITIONAL COMMENTS

  • As the Audit Manager, it may also be necessary to be part of additional projects required by the business, e.g. Temperature D

This is a National Role covering all 5 sites.

Salary is competitive plus car

Grade 10

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LGV Class 2 Driver Taunton Depot

Reference Number:
TA/KK/020
Location:
Taunton
Reporting To:
Transport Manager
Hours:
48 Hours Per Week
Job Type:
Transport - LGV Driver
Department:
Transport
Closing Date:
28th June 2021
Benefits:
Pension, 24 days Holiday pa (inc. 3 bank holidays), Healthcare Cash Plan, Personal Accident Scheme, Tesco Colleague Club card

Our LGV Drivers do more than a ‘driving job’. It’s about ensuring our customers get the best impression of our organisation. You are the ‘face’ of our business, not just our delivery driver.

It’s all about making a good impression with your appearance, manner and the look of your vehicle. Ensuring goods are delivered in a first class condition, completing all necessary paperwork and above all, leaving everyone you meet with a really positive impression of you and our business.

You will be aware and adhere to all driving legislation required for driving a LGV vehicle and follow all Health and Safety procedures and be responsible for your own and other peoples Health and Safety. You will comply at all times with all relevant legislation in food safety and chill chain standards and ensure that the fridge is set to the correct temperature for the job being done. You will ensure that your vehicle is maintained in a safe and clean condition by doing all safety checks and filling in your defect book. You will ensure the security of all company property that is under your charge and collect all empty equipment from the customer. You must co-operate fully with the driver debrief procedure and undertake any other duties that may prove necessary.

This is a demanding, but rewarding, role involving manual handling and multi-drop deliveries.  You should therefore be confident to drive and deliver to various outlets throughout the UK.

This can include any five days per week and will include weekend and public holiday working. On occasions it may be necessary to assist in the loading of vehicles.

It is essential that you hold a current LGV Class 2 driving licence and also a driver CPC card.

Working pattern in 4 out of 7 days

Salary is £31,805.76 per annum (includes attendance and location allowance)

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LGV Drivers Class 2 Hoddesdon PRET Depot

Location:
Hoddesdon
Reporting To:
Transport Shift Managers
Hours:
48 Hours Per Week
Job Type:
Transport - LGV Driver
Department:
Transport
Closing Date:
21st June 2021
Benefits:
Pension, 29 days Holiday pa, Healthcare Cash Plan, Personal Accident Scheme, Tesco Colleague Card

Our LGV Drivers do more than a ‘driving job’. It’s about ensuring our customers get the best impression of our organisation.

You are the face of our business, not just our delivery driver.

It’s all about making a good impression with your appearance, manner and the look of your vehicle. Ensuring goods are delivered in a first class condition, completing all necessary paperwork and above all, leaving everyone you meet with a really positive impression of you and our business.

Essentials

  • Current LGV class 2 driving licence, tachograph card and up to date CPC card
  • Multi drop experience preferred (but not essential)
  • You will be aware and adhere to all driving legislation required for driving an LGV vehicle and tachograph rules
  • Knowledge of Health and Safety procedures.

Job requirements

  • Adherence with all relevant legislation in food safety and chill chain standards.
  • Responsible for the security of all company property that is under your charge and collection of all empty equipment from the customer.
  • Delivery on time
  • Co-operation with the driver debrief procedure and undertake any other duties that may prove necessary.
  • Follow all reporting procedures

This is a demanding, but rewarding, role involving manual handling and multi-drop deliveries.  You should therefore be confident to drive and deliver to various outlets throughout the UK.

This is a 48 hour contract which can include working 4 or 5 days per week (depending on working day and shift pattern) and will include weekend and public holiday working. On occasions it may be necessary to assist in the loading of vehicles.

It is essential that you hold a current LGV Class 2 driving licence and also a driver CPC card.

The salary is £37,428 per annum including allowances.

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Warehouse Operative Hoddesdon Depot

Location:
Hoddesdon
Reporting To:
Warehouse Supervisors
Hours:
40 Hours Per Week
Job Type:
Warehouse Operative
Department:
Warehouse
Closing Date:
28th June 2021
Benefits:
Competitive Salary, Pension, 28 days Holiday (pro-rata) Healthcare Cash Plan, Personal Accident Scheme, Tesco Colleague Card

We are looking for Warehouse Operatives to join our team with a real can-do attitude who are passionate about delivering excellent customer service and willing to go the extra mile for our customers.

ü  Are you enthusiastic, committed and driven to achieve effective results and reach all targets?

ü  Do you take pride in your work and look at ways to improve not only your own performance but that of the team and business as a whole?

ü  Do you have previous experience working in a fast-paced warehouse?

ü  Are you flexible in working a 5-day rolling rota shift pattern where you are contracted to work weekends and Bank/Public holidays?

If you have answered yes to all the above and want to be part of the Best team, then we may have the perfect role for you.

As a warehouse operative, the role is not just about picking the right products for delivery, but ensuring our customers get the best service and all products are received in immaculate condition.

You will be responsible for

  • The accurate picking and dispatch of goods using voice technology
  • Checking quality, shelf life and ensuring packaging is robust in preparation for delivery
  • Ensuring all products are assembled and methodically stacked to the highest standard for our clients.
  • Working with all team members to ensure that corporate goals and operational KPI’s are consistently achieved and maintained
  • Compliance at all times with relevant legislation involved in Food Safety and Food Hygiene
  • Health and Safety and reporting procedures relevant to your role
  • Consistently operating a clean as you go principle
  • Full cooperation with other departments/depots to ensure maximum efficiencies are met
  • Always maintaining a professional and polite attitude
  • Playing your part in ensuring audits are passed by adhering to all process and procedures applicable to your role
  • Undertake any other duties that may from time to time prove necessary

Health and Safety is vital within this role therefore you will be expected to comply with all requirements of the Health and Safety policy and procedure including safety checks of all equipment before use and wearing Personal Protective Equipment. Safety starts with you!

You will need to

  • Give 100% to effectively achieve your targets
  • Take pride in your work and ensure minimal picking errors and damage to products
  • Be adaptable and resilient to meet the ever-changing demands of our business
  • Be able to follow instructions either verbal or written
  • Be reliable and a good timekeeper
  • You must be clean and presentable at all times

 What’s in it for you?

As a colleague at Best Food Logistics we offer excellent benefits and rewards.

You will enjoy but are not limited to:

  • Salary up to £ inclusive of allowances
  • Discounted shopping in both Tesco and Booker stores
  • 29 days annual leave (including bank holidays) pro rata
  • Uniform provided
  • Deals & Discounts through Tesco including Tesco Mobile & Tesco Bank
  • Deals and Discounts through many other external businesses
  • Pension Scheme
  • Life Assurance Scheme
  • Free eye tests and subsidised eye care
  • Career development opportunities and internal development schemes
  • Subsidised canteen at Royton and Banbury sites
  • Free onsite parking

About Us

We have always aspired to be the Best and now we are.

We are so confident in our supply chain, our people and our service that we can truly live up to our name, The Best Food Logistics company. Our people are what make us the best. We take the greatest care to commit to our vision and values with each interaction and at every touch point through the supply chain. There is no magic system to what we do. We stick to our values, and everything else falls into place. We are proud of our simplicity and straightforward approach.

We love our customers! We want them to love us! We aim to do that by providing great service, every day, by providing value with vision, and performance with passion.

So if you have what it takes to be part of the Best Team, don’t delay, apply today.

Apply for this job

LGV Drivers Class 2 Royton Depot

Reference Number:
TBC
Location:
Royton
Reporting To:
Transport Manager
Hours:
48 Hours Per Week
Job Type:
Transport - LGV Driver
Department:
Transport
Closing Date:
28th June 2021
Benefits:
Competitive Salary, Pension, 28 days Holiday pro rata, Healthcare Cash Plan, Personal Accident Scheme, Tesco Colleague Club Card

Our LGV Drivers do more than a ‘driving job’. It’s about ensuring our customers get the best impression of our organisation. You are the ‘face’ of our business, not just our delivery driver.

It’s all about making a good impression with your appearance, manner and the look of your vehicle. Ensuring goods are delivered in a first class condition, completing all necessary paperwork and above all, leaving everyone you meet with a really positive impression of you and our business.

You will be aware and adhere to all driving legislation required for driving a LGV vehicle and follow all Health and Safety procedures and be responsible for your own and other peoples Health and Safety. You will comply at all times with all relevant legislation in food safety and chill chain standards and ensure that the fridge is set to the correct temperature for the job being done. You will ensure that your vehicle is maintained in a safe and clean condition by doing all safety checks and filling in your defect book. You will ensure the security of all company property that is under your charge and collect all empty equipment from the customer. You must co-operate fully with the driver debrief procedure and undertake any other duties that may prove necessary.

This is a demanding, but rewarding, role involving manual handling and multi-drop deliveries.  You should therefore be confident to drive and deliver to various outlets throughout the UK.

This can include any five days per week and will include weekend and public holiday working. On occasions it may be necessary to assist in the loading of vehicles.

It is essential that you hold a current LGV Class 2 driving licence and also a driver CPC card.

Should you wish to apply for this role please click on the link below and either leave your contact details so that we can contact you or attach an up to date CV for our perusal.

Apply for this job

LGV Drivers Class 2 Banbury Depot

Reference Number:
TBC
Location:
Banbury
Reporting To:
Transport Manager
Hours:
48 Hours Per Week
Job Type:
Transport - LGV Driver
Department:
Transport
Closing Date:
28th June 2021
Benefits:
Competitive Salary, Pension, 28 days Holiday pro rata, Healthcare Cash Plan, Personal Accident Scheme, Tesco Colleague Club Card

Our LGV Drivers do more than a ‘driving job’. It’s about ensuring our customers get the best impression of our organisation. You are the ‘face’ of our business, not just our delivery driver.

It’s all about making a good impression with your appearance, manner and the look of your vehicle. Ensuring goods are delivered in a first class condition, completing all necessary paperwork and above all, leaving everyone you meet with a really positive impression of you and our business.

You will be aware and adhere to all driving legislation required for driving a LGV vehicle and follow all Health and Safety procedures and be responsible for your own and other peoples Health and Safety. You will comply at all times with all relevant legislation in food safety and chill chain standards and ensure that the fridge is set to the correct temperature for the job being done. You will ensure that your vehicle is maintained in a safe and clean condition by doing all safety checks and filling in your defect book. You will ensure the security of all company property that is under your charge and collect all empty equipment from the customer. You must co-operate fully with the driver debrief procedure and undertake any other duties that may prove necessary.

This is a demanding, but rewarding, role involving manual handling and multi-drop deliveries.  You should therefore be confident to drive and deliver to various outlets throughout the UK.

This can include any five days per week and will include weekend and public holiday working. On occasions it may be necessary to assist in the loading of vehicles.

It is essential that you hold a current LGV Class 2 driving licence and also a driver CPC card.

Should you wish to apply for this role please click on the link below and either leave your contact details so that we can contact you or attach an up to date CV for our perusal.

Apply for this job

LGV Drivers – Class 2 Hoddesdon Depot

Location:
Hoddesdon
Reporting To:
Transport Manager
Hours:
48 Hours Per Week
Job Type:
Transport - LGV Driver
Department:
Transport
Closing Date:
28th June 2021
Benefits:
Competitive Salary, Pension, 28 days Holiday pa, Healthcare Cash Plan, Personal Accident Scheme, Tesco Colleague Card

We require LGV Drivers to join us in Hoddesdon.  Our LGV Drivers do more than a ‘driving job’. It’s about ensuring our customers get the best impression of our organisation. You are the ‘face’ of our business, not just our delivery driver.

It’s all about making a good impression with your appearance, manner and the look of your vehicle. Ensuring goods are delivered ON TIME within the WINDOW, in a first class condition, completing all necessary paperwork and above all, leaving everyone you meet with a really positive impression of you and our business.

You will be aware and adhere to all driving legislation required for driving a LGV vehicle and follow all Health and Safety procedures and be responsible for your own and other peoples Health and Safety. You will comply at all times with all relevant legislation in food safety and chill chain standards and ensure that the fridge is set to the correct temperature for the job being done. You will ensure that your vehicle is maintained in a safe and clean condition by doing all safety checks and filling in your defect book. You will ensure the security of all company property that is under your charge and collect all empty equipment from the customer. You must co-operate fully with the driver debrief procedure and undertake any other duties that may prove necessary.

This is a demanding, but rewarding role involving manual handling and multi-drop deliveries.  You should therefore be confident to drive and deliver to various outlets throughout the UK.

You will be required to work any 4 days per week which will include weekend and public holiday working. On occasions it may be necessary to assist in the loading of vehicles.

It is essential that you hold a current LGV Class 2 driving licence and also a driver CPC card.

Should you wish to apply for this role please click on the link below and either leave your contact details so that we can contact you or attach an up to date CV for our perusal.

Apply for this job