Transport Shift Manager

The additional Benefits of being part of the BEST team!

• 10% Tesco discount, which increases to 15% for 4 days every 4 weeks (all discounts apply to home delivery)
• 20% discount on F&F Clothing
• 10% discount at Tesco Café
• 10% Booker discount
• Pizza Hut Restaurants: 25% discount after 3pm, excludes buffet and deals
• 25% discount at selected Burger King restaurants
• Contributory Pension.
• 1 year life assurance for all colleagues; or 3 years if you join the pension scheme
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family & the opportunity to join a healthcare cash plan.
• An exclusive deals and discounts website saving you money on everyday purchases including cinema vouchers & a cycle to work scheme                                           

We are currently recruiting a Transport Shift Manager to join our Transport team in Hoddesdon.

The objective of the role is to ensure that our large, fast-moving Transport operation runs smoothly and efficiently, by achieving optimum service levels across all contracts whilst working to specific KPIs.

• Daily management of health, safety and colleague wellbeing
• Follow Company Health and Safety polices & investigate and report accidents/incidents whilst on shift
• Lead and develop a team of Assistant Shift Managers and Drivers
• Lead a busy shift ensuring operational compliance and customer satisfaction
• Achieve department KPI’s set by the business
• Problem solving, overcoming obstacles that arise during the shift
• Maintain professionalism, and promote a positive and respectful working culture when interacting with colleagues and business departments 
• Ensure all colleagues follow Company policies and procedures to ensure compliance
• Ensure all legal compliance is adhered to
• Monitor and control finances within the department
• Drive business standards, ensuring headcount achieves customer demands and deliver on objectives set by the business
• Be familiar with all aspects of legislation relating to commercial vehicles including tachograph and Driver’s hours regulations
• Deputise for Transport Manager as and when required
• Analyse systems and data to effectively to determine root causes    
• Monitor depot temperature control system

• CPC qualification
• Tachomaster and Microlise experience
• Office and administrative experience at management level
• A high degree of confidentiality, accuracy & effective communication
• The ability to lead an effective team
• Have the technical capability around systems and process flows
• Intermediate level of all Microsoft packages
• Ability to build effective relationships within & across departments
• High level of problem solving